Module D5 · Agentic AI & Transformation · New 2026 · Executive Leaders Track
Exclusive module · 2026 · First edition
Module D5 · Half-day · Executive Leaders Track

Agentic AI —
What Will Change
in Your Organization

Organization · Processes · Training · Skills

When AI agents become full-fledged actors in your processes, the question is no longer "which technology to choose" but "how to transform the organization to capture value without creating uncontrollable risks." This first-of-its-kind module gives the Executive Committee the decision frameworks for this transformation.

Executive objectives
01Understand why agentic AI is an organizational disruption, not just a technological one
02Identify the 4 transformations (Org · Processes · Training · Skills)
03Anticipate new roles and critical skills to develop now
04Make the 5 strategic decisions the Executive Committee can no longer defer
Executive Committee CHRO · Business Unit Directors Also available as 2h keynote
Pejman Gohari · CDO · Chief AI Officer · ORBii
25 years in the field · DataLab SG · Data Factory Bpifrance · BPCE SI · DUNOD Author · IESEG Professor
academy.orbii.tech
ORBii.Academy · D5 · Agentic AI & Transformation · Executive Leaders TrackConfidential · 202601
D5 · Agentic AI & Org · 02
Section 1

The 4 transformations agentic AI imposes on your organization

"Agentic AI does not challenge an organization's strategy — it challenges its ability to execute. Processes, roles, and skills must evolve first."
— Pejman Gohari · CDO · Chief AI Officer · ORBii · 2026
"Agentic AI does not challenge an organization's strategy — it challenges its ability to execute. Processes, roles, and skills must evolve first."
— Pejman Gohari · CDO · Chief AI Officer · ORBii · 2026
Before · After — Same process: complaint handling (18 days → 7 days)
BEFORE Sequential · human at every step Receipt Qualification Investigation Approval Drafting Client dispatch ⌛ 18 days AFTER Agentic AI · targeted HITL 🤖 COMPLAINT AGENT Receipt · Qualification · Investigation · Drafting HITL — HUMAN CONTROL Approval if amount >2k€ · complex case AUTO DISPATCH Response + audit trail RESULT ✅ 7 days · 73% without human intervention · +21pts satisfaction
🏢
Transformation 1 · Organization
Teams coordinate humans and agents
  • Emergence of hybrid roles: Agent Product Owner, Agent Supervisor
  • Span of control expands — a manager oversees 10x more tasks
  • Organizational silos block agentic orchestration
  • Project-based model gives way to AI-native continuous-flow organization
  • Decision: Who on the Executive Committee is accountable for AI agents?
⚙️
Transformation 2 · Processes
Sequential processes become parallel orchestrations
  • Implicit "common sense" decisions must be made explicit to hand off to an agent
  • Process Mining becomes essential before any agentification
  • HITL checkpoints redefine who is accountable for decisions
  • Audit trail becomes mandatory — every agent action must be traceable
  • Decision: Which processes to agentify first (volume · risk · explicit rules)?
🎓
Transformation 3 · Team Training
Train people to work with agents, not just about AI
  • Technical training alone is no longer sufficient
  • New skills needed: advanced prompting, agent supervision, log reading
  • Managers must understand what an agent can and cannot do
  • Vigilance training: detecting when an agent drifts or errs
  • Decision: Invest in reskilling before deployment, not after.
🧠
Transformation 4 · Skills
Repetitive skills migrate — judgment skills rise in value
  • !High-volume repetitive tasks migrate to agents
  • !Value shift: judgment, creativity, relationships, exception management
  • !Emergence of the "Orchestrator" profile — a new key non-technical role
  • !The ability to precisely describe a process becomes a critical skill
  • !Adaptability becomes the most strategic skill to develop
ORBii.Academy · D5 · Agentic AI & Transformation · Executive Leaders TrackConfidential · 202602
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